FAQs

Caution/Attention:

Please note all my products are made in the same environment, so it is possible they have been in contact with other ingredients or allergens. It is recommended to test on a small skin area before using a product on the entire body. The products have only been tested by friends and family and are NOT lab tested.

The products are for external use only. If skin irritation occurs, discontinue use. Avoid contact with the eyes, otherwise immediately rinse thoroughly with water. If any irritation persists, consult a Doctor. If pregnant, consult with your Doctor before use. Not for use on infants.

Product Care:

Let the soap dry completely in-between uses.  Draining soap dishes that keep water away from the soap are best as it will help the soap dry properly and will help extend the longevity of the soap.  My soaps are palm oil and sulphate free. Soaps not in use should be stored: in a cool dry space, not in direct sunlight and NOT in anything plastic (eg. bags and/or air tight plastic containers) as cold process soaps need to breathe. Soaps to be used within 12 months from date of purchase.

Benefits of My Hand Made Soap:

My soaps contain high quality nourishing oils (eg. olive oil, coconut oil, avocado oil, almond oil etc). Butters are another ingredient that make the soap wonderful and they are shea butter, cocoa butter, and mango. The good thing is the list doesn't stop there colloidal oatmeal, tussah silk, kaolin clays, sea salt also have skin loving qualities too.

My soaps DO NOT contain any synthetic detergents as many store bought soaps do. Those soaps are known to dry and irritate the skin. Cold process soap have what's called glycerin and it's this product as well as all the other high quality ingredients mentioned above that are in the soap that makes the skin feel soft and nourished. Just have to try to feel the difference.

Just like baking and cooking the recipes are endless you'll just have to come back and see what I have the next time you visit my website.

Finally, my soaps are made in small batches. A little bit of love in each and every bar of soap.

Other:

My soaps are made with natural ingredients and no added preservatives.
They are created with pampering and soothing in mind, and though they can be displayed, please choose to use and enjoy these soaps.
Due to the lack of preservatives, over time some soaps may exhibit naturally occuring surface irregularities.

At this time we DO NOT accept RETURNS:

At this time we do not accept returns. If you have any questions about my products do not hesitate to contact me at cyndysoap@gmail.com.